Your security is the most important thing, we remind you that Estafeta does NOT request online payments, nor ask for your banking information by message or call or through suspicious links.

We want you safe!

Dear Customer,

We would like to inform you that Estafeta is not making any changes to its bank accounts for payment purposes.

We kindly ask you to take the necessary precautions to avoid being misled by communications that may appear to originate from Estafeta.

Any matter related to your service will be communicated personally through your Account Executive. If this is not the case, please disregard and reject any requested changes.

Dear Customer:

For the six consecutive day, teacher blockades in various locations are affecting long-distance routes in Arriaga, Tonalá, Villaflores, Cintalapa, Ocozocoautla, and La Concordia, as well as deliveries and pickups in downtown Tuxtla Gutiérrez, Chiapas. Service is being provided to the extent possible and will return to normal as soon as the situation allows.

Thank you for your understanding. 

Service Alert  

Dear Customer, we would like to inform you that, due to the World Cup celebrations in Mexico City, there are significant road closures in various areas, as well as changes to the operating hours of government offices and businesses.  

Your service is our top priority. Our deliveries and pickups will continue, although there may be some logistical delays to ensure operational safety.  

We greatly appreciate your understanding!