We see innovation as the main driver for growth and service excellence. We implement solutions that optimize internal processes and improve customer experience. To adopt and integrate new technologies in all areas of the company is an essential part of our commitment as the leading logistics integrator in the country.
At Estafeta, innovation is the cornerstone that transforms the delivery service, driving solutions that improve efficiency and customer satisfaction, making a difference in the logistics market.
Beatriz
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Our virtual assistant, Beatriz is a voice robot that helps scheduling pickups and tracking shipments, 24 hours a day, 365 days a year.
Omnichannels
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You can get in touch with Estafeta and your shipments through 10 different communication channels. We adapt to different user profiles that can count on real time information just a click away.
Alexa
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When the fast pace of life requires optimizing your time, Estafeta offers you the tracking and quoting of services with Alexa virtual assistant.
Activating this Alexa feature is very easy, just download the Estafeta Skill and you are ready, say: Alexa, start with Estafeta!
Estafeta
At Estafeta we have created a program aimed at acquiring carbon bonus to mitigate the environmental impact of logistics services.
Our customers are the protagonists of this effort while, at the corporate level, we add environmental care actions.
El costo oculto del mal Incoterm: decisiones contractuales que definen la rentabilidad logística internacional
En comercio internacional, la discusión operativa suele girar alrededor de rutas, tarifas y tiempos de tránsito, pero muchas decisiones que realmente mueven el P&L (Profit and Loss statement o P&L statement) se toman mucho antes, al definir el Incoterm y el modelo de cumplimiento que regirá la operación.
Dominar el aumento de demanda: cómo los líderes logísticos orquestan capacidad y colaboración para sobrevivir la temporada pico
El éxito comercial puede convertirse en un arma de doble filo para la logística: la curva ascendente de demanda, si no se gestiona con rigor, desborda centros de distribución, presiona a transportistas y erosiona el margen operativo.
