We see innovation as the main driver for growth and service excellence. We implement solutions that optimize internal processes and improve customer experience. To adopt and integrate new technologies in all areas of the company is an essential part of our commitment as the leading logistics integrator in the country.
At Estafeta, innovation is the cornerstone that transforms the delivery service, driving solutions that improve efficiency and customer satisfaction, making a difference in the logistics market.
Beatriz
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Our virtual assistant, Beatriz is a voice robot that helps scheduling pickups and tracking shipments, 24 hours a day, 365 days a year.
Omnichannels
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You can get in touch with Estafeta and your shipments through 10 different communication channels. We adapt to different user profiles that can count on real time information just a click away.
Alexa
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When the fast pace of life requires optimizing your time, Estafeta offers you the tracking and quoting of services with Alexa virtual assistant.
Activating this Alexa feature is very easy, just download the Estafeta Skill and you are ready, say: Alexa, start with Estafeta!
Estafeta
At Estafeta we have created a program aimed at acquiring carbon bonus to mitigate the environmental impact of logistics services.
Our customers are the protagonists of this effort while, at the corporate level, we add environmental care actions.
Gestión documental sin fisuras: cómo proteger operación y margen con Carta Porte, contratos y documentación legal
Un dato impreciso, un campo omitido o una versión desactualizada ya no son simples errores, pueden desencadenar detenciones, multas y pérdida de confianza.
Infraestructura bajo presión: cómo rediseñar transporte, almacenes y distribución ante cuellos de botella estructurales
La combinación de subinversión en infraestructura, saturación urbana, nuevas restricciones regulatorias y volatilidad de costos convirtió a la infraestructura en una variable crítica del modelo de negocio.
